Guidepoint Systems Launches Innovative Vehicle Health Monitor Platform and Dealer Command Centers
Madison Heights, Mich: (Dec. 2, 2024) – Guidepoint Systems, a global provider of telematics and Software-as-a-Service (SaaS) for automotive Original Equipment Manufacturers (OEMs), automotive dealerships, rental car agencies, and fleet managers, today announced new initiatives intended to drive profitability and fleet management for automotive dealerships.
Reducing overhead costs through investments in technology is critical to the future success and profitability of car dealerships, as it affords the opportunity to streamline certain day-to-day operations, including the ability to automate and outsource certain business processes.
With over 25 years of experience as a vehicle telematics industry leader, Guidepoint Systems has earned a reputation for operational excellence and technological innovations that deliver added efficiencies, reduce costs and provide new opportunities to grow the business. Current Guidepoint solutions help dealerships manage inventory more effectively, track and recover stolen vehicles, monitor and resolve battery issues, provide non-cancellable retail sell-through revenue opportunities, and much more.
Our latest innovation is an all-new Vehicle Health Monitor (VHM) platform, designed to help dealers grow service revenues and increase customer satisfaction, loyalty, retention and referrals. The VHM continuously monitors vehicle systems and mileage to alert owners of scheduled maintenance needs and the potential need for repairs.
Key VHM features include:
- Real-time DTC monitoring with automated diagnostics
- Scheduled maintenance reminders
- Recall notification alerts
- Ability for customers to schedule service visits
Dealers enjoy the following benefits:
- Reduces earnings curve by using TRUE ODOMETER
- Eliminates potential defection points
- Increases service revenues by encouraging customers to return for service
- Improves inventory management
- Increases customer satisfaction, loyalty and referrals
- Provides seamless integration with existing hardware and app
For dealerships, this solution is more than just a tool — it's a strategic asset that helps dealers increase revenues, exceed customer expectations by keeping vehicles in peak operating condition, and empowering service departments.
Guidepoint is also pleased to announce the launch of its Dealer Command Center (DCC). The DCCs provide dealerships with “white glove” convenience via remote inventory management support, such as incomplete registrations, device status, vehicle reporting, alerts for low batteries, state of charge, fuel levels and open recalls, among other metrics. DCCs are the perfect solution for Dealer Groups, multiple roof top dealerships and dealers who are interested in outsourcing non-core business processes so they can focus on what they do best.
For more information on Guidepoint’s Vehicle Health Monitor or Dealer Command Centers, please visit www.guidepointsystems.com/vhm or contact our Customer Success Manager, Pablo Ruiz, at (313) 676- 0726.
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Media Contact:
Pablo Ruiz, Customer Success Manager
Pablo.ruiz@guidepointsystems.com
(313) 676-0726

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